Posted on 05/09/17

As a business, mobile expenses can soon add up - but while this may be true, it’s also fair to say that you can’t operate effectively without access to instant connectivity! Finding the best business mobile deal can take a lot of time, and as with any business decision, you need to consider lots of different things before you choose your package - especially if you’re tying yourself into a contract.

So how do you go about finding the very best business mobile deal for your needs? Is it some kind of mystical, dark art?! No, of course not, and we’re going to make it easy for you by providing a guide to the questions you need to ask yourself - and your mobile phone company or supplier - before you sign on the dotted line...

Our guide to getting the best business mobile package

Mobile packages don’t come in a ‘one size fits all’ option. Every business is different, and their requirements can be hugely varied depending on all kinds of criteria.

Perhaps the most important piece of advice is to get someone else to do the hard work for you. Seriously - do you have time to work through every major network’s offers and various comparisons sites? Can you manage the complexity of picking and mixing different devices or tariffs for your various departments and staff members?

Having access to an independent mobile phone expert will allow you to hand over the hassle to someone who has taken the time to understand your precise needs and knows how to secure the best possible deal.

Three key elements to choosing a mobile package

Essentially there are three core components to your business mobile package - so let’s take a look at these first, before helping you to identify other key considerations...

  • Handsets - there are so many options on the marketplace today that choosing the right handset can feel a little overwhelming. Do you want the latest all-singing, all-dancing device, something basic that doesn’t even offer data connectivity... or a mid-way point between smart but simple to use? Do you need something extra durable due to working conditions, and do you need everyone to be using the operating system to make collaboration easier?
  • Networks - while there are three primary networks (O2, Vodafone and EE), other options are also available. What kind of deals do they all offer? What other networks do they ‘hop on’ to when their own signal is flailing? What kind of coverage do they provide locally/nationally?
  • Tariffs - how much are you willing/able to pay? What does your tariff need to include e.g. data, voice, text? How much of each? Do you need different tariffs for different staff members - such as sales teams who are out on the road all day?

These are the ultimate decisions you’ll have to make - but to get to that point, you’ll need to think about some things in a little more detail...

Top seven tips for finding the best business mobile deal

Any provider helping you to source a deal should have all of the following points covered - don’t be afraid to ask if they don’t! They’re there to help, and should be ensuring they have all the facts before they start making any recommendations.

  1. How many handsets? As well as the type, you need to know exactly how many you need! Think about the pros and cons of issuing a phone to all staff members - do office based staff really need their own work mobile? Are any of your existing handsets still in good enough condition to use for a little longer, so you can choose a SIM only option?
  2. Smart or basic? We’ve already looked at handsets briefly, but getting the right device is crucial - especially when the price difference can be fairly significant. Some staff may only need to make calls or send texts, but what about other functions available on smartphone or tablet devices? Do they need access to emails, accountancy apps, diaries that can sync with other colleagues’, social media, GPS services like Google Maps? Make sure that you choose appropriate devices for each team member, so you’re not paying more than you need to
  3. Operating systems - when choosing your handsets, also think about the operating system they run on. While they’re largely the same, some will give you access to their own specially designed apps and functions, which may be of benefit to your business and collaborating with other staff. This will also impact on device choices, as if you prefer Apple’s iOS for example, you’ll need to opt for iPhones. Or you may feel that Android or Windows offer better functionality
  4. Roaming - as well as checking national network coverage, you also need to consider overseas travel. In June 17, data roaming charges within the EU were stopped and are now included within your usual contract roaming allowance - but if you travel outside of the EU regularly for business, you need to compare charges as they can soon mount up
  5. Never guess! While it’s tempting to save time by taking an ‘educated guess’ about your staff’s phone usage, always do your due diligence. Dig out your old bills and delve into the data so you have an accurate overview of your actual use, which in turn will mean a more accurately devised business mobile plan
  6. Insurance - this one is easily forgotten about, but you can’t afford to overlook it. Firstly you need to check any other business insurance you may already hold, to see if it offers cover for business-related devices. You don’t want to pay for something twice, but you may want to ensure that your costs are covered either through an existing insurance policy or via an additional service charge with your mobile provider
  7. Monitoring - keeping tabs on everything in your business can take your attention away from more productive activities, so ask yourself if you need some help with monitoring your accounts. Engaging the services of a specialist business mobile provider (like us!) often means that they’ll keep looking for ways to reduce your bills and make your package work harder for you

Completely customised offers the best value

Doing a blanket purchase of X number of the same devices on the same network and tariff might seem like an easy way of securing your business mobile requirements, but it’s certainly not going to represent good value.

If you’re a sole trader or very small business with just a few employees, this approach might work, but for SMEs and larger organisations, it pays to get tailored advice and a completely customised business mobile package if you want to get the best deal.

Our experts are always happy to help, so if you need guidance on any of the points raised above, or some honest and transparent advice to find the very best mobile phone package for your individual needs, please call us on 0800 269 546.

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